MotorBOOM — Help
Welcome to the Help section. Here you'll find answers to the most common questions about using MotorBoom. We aim to save your time and make working with the site as simple, comfortable and convenient for you as possible.
Before contacting support, we recommend checking the section below. Here you'll get a quick answer to most of your questions.
If you haven't found an answer to your question or need individual assistance, get in touch with our support team through the contact form. Within 24 hours our specialist will contact you and answer your question in more detail. We're always happy to help!
Click "Sign Up" and enter your email address. Once you have verified your email, you will be able to access your dashboard, post listings, save favorites, and manage your account.
Log in to your account, click "Post an ad," fill in the vehicle details, add high-quality photos, and publish the ad. Once reviewed by a moderator, it will become visible to other users. We also recommend reviewing the MotorBOOM ad posting rules: TERMS OF USE
MotorBoom offers both free and paid listing options. You can view the cost of paid listings on the following page: PAID LISTINGS
The listing might be under review, contain incomplete information, or violate the service's rules. Once the issues are addressed, the listing can be submitted for re-review.
Click the green "Personal Account" icon in the top right corner of the site → Go to the "Profile" section → Go to the "My Listings" section → Select the relevant listing and click the "..." (three dots) in the corner → Select "Edit" or "Delete" from the drop-down menu.
Open the vehicle's page and use the available contact methods: send a message or call the seller using the phone number listed in the ad's contact details.
On the login page, click "Forgot password?", enter the email address used during registration, and follow the instructions sent to your email.
If you haven't found the answer to your question, please contact our support team via the contact form in the «CONTACTS» section or by emailing info@montebase.me
We will do our best to respond as quickly as possible, within 24 hours.
Your listing page features a "Bump" button—it moves the listing back to the top of the catalog list for free. You can use it once every 24 hours.
Click the green "Personal Account" icon in the top-right corner of the site → Go to the "Profile" section → Go to the "My Listings" section → Select the relevant listing and click the "..." (three dots) in the corner → Click "Delete" in the drop-down menu.
Registration is essential for the safety of all users; it protects against fake ads and scammers and ensures that buyers can contact you directly. It takes less than a minute but helps keep the site's users safe.
Add the "URGENT" tag to your listing—it immediately signals to buyers that you are ready for a quick sale. For best results, we recommend combining it with a paid "Standard" or "Premium" plan so that more people see your listing. Check out our plans in the "PAID LISTINGS" section.
Opt for a paid listing—either the "Standard" or "Premium" plan. These listings appear higher up in the catalog and in special sections, so they are viewed and opened more often. Check out our plans on the "PAID LISTINGS" page.
To do this, you need the "Premium" plan; it places your ad in the "Top" section and marks it with a "TOP" badge, ensuring it stays visible longer and attracts more attention. Check out our plans on the "PAID LISTINGS" page.